Delivery Information

Delivery and Shipment Information

Where Do We Ship?

Pretty much anywhere in the world.

How much is shipping?

USA

USA flat rate - $5.00  (3-5 days)

USA Priority mail All States except Hawaii flat  rate -$10.00 (2-3 days)

INTERNATIONAL SHIPPING 

Please, note, that these time frames do not include possible customs inspections or delays. 

Most of the time customs clear packages the same day, but we cannot predict how long would customs take. Please, note, we will always work with you. Any problems with shipping, please, email to shipping@fysikolashes.com 

CANADA

Canada economy shipping flat rate $10.00 (10-15 days)

Canada Priority shipping  flat rate $25.00 (6-10 days)

Canada Express Shipping flat rate $52.00 (3-5 days)

AUSTRALIA

Priority shipping flat rate $32.00 (6-10 days)

Express Shipping flat rate $62.00 (3-5 days)

OTHER COUNTRIES:

For most destinations Priority shipping available for a flat rate $32.00

Some countries do not accept Priority Shipping, so we have to send by Express or Courier Mail.

Express mail cost depends on the weight of the package and destination. Flat Rate is $62.00

OVERNIGHT SHIPMENTS:

No overnight shipments

UNDELIVERABLE PACKAGES:
 
Packages that are returned to Seller as undeliverable are issued a full refund. We do not refund shipping.

Seller is unable to re-ship orders that are returned to Seller as undeliverable.
 
If Purchaser would like to purchase items that were undeliverable, Purchaser may place a new order with Seller.
 
CANCELLATIONS:
 
Purchaser may cancel an order only (i) within 24 hours of placing the order or (ii) before the order ships.
 
If Purchaser cancels an order within 24 hours of placing the order and the order has not shipped, a refund will be issued in the form that payment was originally made. For example, if payment was made by credit card, then Seller will charge a credit back to Purchaser’s credit card.
 
Seller agrees to process refunds within seven days of cancellation by Purchaser if the order did not ship.
 
If Purchaser requests cancellation after the order ships it is up to Purchaser to refuse the package. Once the refused package is received by Seller’s refund department, a full refund will be processed, less shipping and handling, within 7 days of receipt of the refused package.
 
Seller reserves the right to cancel any order at any time for any reason.


LIMITATIONS:
 
If Purchaser requires shipping to an international location, then Purchaser agrees to be responsible for all additional fees, including but not limited to customs fees. 

International Shipping charges vary by country.

Most International Shipping locations accept Priority International Mail (6 to 10 business day), Priority Mai International Shipping flat rate cost $32.00.

for Canada, UK, Australia, New Zealand, China, Mexico, most European countries Priority Mail is available.

Some International locations will return Priority Mail as undeliverable, therefore, Seller will not ship to some countries by Priority mail and will ship by Express Mail.

Express mail cost depends on the weight of the package and destination. Flat Rate is $62.00

Counties like Oman, India, Saudi Arabia, UAE and such will require Express Shipping.
 
International orders can take more than 30 days for receipt due to customs policies.
 
International orders cannot ship overnight.
 
SHIPPING AND HANDLING FEES


Purchaser and Seller agree that no shipping and handling fees will ever be refunded by Seller to Purchaser and Seller is not responsible for any shipping and handling fees incurred by Purchaser.


 DAMAGE OR SHORTAGE


 A claim relating to the shipment or packaging of Product must be made within fifteen (15) days of receipt of Product by Purchaser at Shipper’s destination point, or the claim relating to shipment or packaging is waived and released by Purchaser.